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Accessibility Statement

Goji Solution Pvt. Ltd. is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

1. Our Commitment

Goji Solution Pvt. Ltd. is committed to making goji.my accessible to all users, regardless of disability, assistive technology, or browsing context. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as the international standard for web accessibility.

Accessibility is not an afterthought — it is built into our design system and development process from the start. We design for keyboard navigation, screen readers, colour contrast compliance, and reduced-motion preferences by default.

2. Conformance Status

goji.my is currently in active development. Our accessibility status by component:

ComponentStandardStatusNotes
HTML structure and semanticsWCAG 2.1 AACompliantCorrect heading hierarchy, landmark roles, skip links on all pages
Keyboard navigationWCAG 2.1 AA 2.1.1CompliantAll interactive elements reachable and operable by keyboard
Focus managementWCAG 2.1 AA 2.4.3CompliantFocus trapping in modals and drawers; visible focus indicators
Colour contrast (text)WCAG 2.1 AA 1.4.3CompliantMinimum 4.5:1 ratio for normal text; 3:1 for large text
Colour contrast (UI components)WCAG 2.1 AA 1.4.11PartialSome legacy pages under migration may have contrast gaps
Images (alt text)WCAG 2.1 A 1.1.1CompliantDecorative images use aria-hidden; content images have descriptive alt text
Forms and validationWCAG 2.1 AA 3.3.1CompliantError identification with programmatic labels; inline validation messages
Screen reader compatibilityWCAG 2.1 AA 4.1.2CompliantARIA labels, roles, and live regions on dynamic content
Reflow / zoomWCAG 2.1 AA 1.4.4CompliantContent reflows at 320px viewport; 400% zoom supported
Motion and animationWCAG 2.1 AA 2.3.3CompliantAll animations respect prefers-reduced-motion media query
Dark modeWCAG 2.1 AA 1.4.3CompliantBoth light and dark themes meet contrast requirements
Video and audio contentWCAG 2.1 AA 1.2.xN/ANo video or audio content currently on the Platform

3. Known Limitations

We are aware of the following accessibility limitations that are being addressed:

  • Old-architecture pages (29 pages under migration): Approximately 29 pages built before the current design system are being migrated to the new architecture. These pages may have isolated accessibility gaps. Migration is scheduled to complete during the next development sprint.
  • Dashboard sidebar (mobile): The dashboard mobile navigation overlay does not currently include a role="dialog" attribute on some pages. This will be corrected in the migration sprint.
  • Third-party widgets: Third-party embeds (if used in future) may not fully conform to WCAG 2.1 AA.

4. Testing Methods

We test accessibility using:

  • Automated testing: axe DevTools, WAVE, and Lighthouse accessibility audits
  • Manual testing: Keyboard-only navigation testing across all page templates
  • Screen reader testing: NVDA on Windows (Chrome/Firefox), VoiceOver on macOS (Safari)
  • Contrast checking: WebAIM Contrast Checker for all colour combinations in the design system
  • Zoom testing: Browser zoom from 100% to 400% on primary page templates

5. Technical Specifications

goji.my relies on the following technologies for accessibility conformance:

  • HTML5 semantic elements (<main>, <nav>, <header>, <footer>, <article>, <section>, <aside>)
  • WAI-ARIA 1.2 roles, states, and properties
  • Bootstrap 5.3 (WCAG 2.1 AA compliant base framework)
  • CSS custom properties with sufficient contrast ratios in both light and dark themes
  • Vanilla JavaScript with progressive enhancement — core content accessible without JavaScript

6. Feedback and Contact

We welcome feedback on the accessibility of goji.my. If you experience accessibility barriers:

We aim to respond to accessibility feedback within 5 business days and to address reported issues as quickly as technically feasible.

7. Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the relevant enforcement body in your jurisdiction:

  • EU/EEA: Your national accessibility enforcement body (per the EU Web Accessibility Directive)
  • UK: Equality Advisory and Support Service (EASS) — equalityadvisoryservice.com
  • USA: U.S. Department of Justice — ada.gov

8. Accessibility Roadmap

Planned improvements over the next 6 months:

  • Complete migration of all 29 old-architecture pages to the new design system (includes correct landmark roles, search overlay, and toast container)
  • Comprehensive NVDA/VoiceOver audit of all tool-listing and dashboard templates
  • Add keyboard shortcut reference (“Press / to open search”)
  • Implement aria-live region improvements for dynamic search results and filter state changes
  • Add visible skip links for all primary content regions on every page

Contact Us

For questions about this policy, reach us at:

[email protected]

Goji Solution Pvt. Ltd. · Kathmandu, Nepal · Contact form