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Overview

Goji Social Commerce is the all-in-one platform for selling directly inside the chat apps your customers already use. Capture orders from Facebook, Instagram and WhatsApp, manage your catalog, fulfil with integrated couriers, and let AI auto-reply to buyers around the clock — all from one dashboard.

Built for modern social sellers and D2C brands, it unifies your inbox, orders, inventory and delivery so nothing slips through the cracks. Confirm cash-on-delivery orders in a tap, sync stock automatically, print invoices, and track every shipment without leaving the conversation. Whether you run a one-person store or a multi-agent team, Goji Social Commerce scales from your first sale to your ten-thousandth.

Features

Unified social inbox
Manage Facebook, Instagram and WhatsApp conversations from one shared team inbox.
Chat-to-order capture
Turn any message into a confirmed order with customer, items and totals in seconds.
Cash-on-delivery workflow
Confirm, hold, forward and reconcile COD orders with a built-in status pipeline.
AI auto-replies
Answer common product, price and stock questions instantly with trainable AI.
Product catalog
Build a rich catalog with variants, images, SKUs and barcodes synced to every channel.
Real-time inventory
Track stock per product and warehouse with automatic deduction on each sale.
Integrated courier sync
Book pickups and push tracking numbers to 16+ couriers without copy-paste.
One-click invoices
Generate branded, print-ready invoices and packing slips per order.
Order timeline
See every status change, payment and note on a single visual order timeline.
Abandoned-cart recovery
Nudge buyers who dropped off mid-chat with automated follow-ups.
Multi-agent teams
Assign chats, set roles and avoid double-replies with agent presence.
Comment-to-DM automation
Convert post comments into private conversations and orders automatically.
Customer profiles
Keep order history, addresses and notes for every buyer in one place.
Exchange & return handling
Process returns and product exchanges with stock-aware settlements.
QR order lookup
Open and verify any order instantly by scanning its QR code.
Delivery analytics
Spot slow couriers and failed-delivery hotspots with delivery insights.
Promo & discount codes
Run percentage, fixed and free-shipping promotions across channels.
Branded storefront link
Share a mobile catalog link buyers can browse and order from instantly.
Multi-currency display
Show localized prices to international buyers automatically.
Sales dashboard
Track revenue, top products and order trends with a live executive dashboard.

Pricing

Choose your Goji Social Commerce plan

Simple, transparent pricing. Switch between monthly and yearly anytime.

Goji Social Commerce

Basic

Basic — For individuals and small teams getting started with Social Commerce.

Rs 390 /mo
Rs 459 15% OFF

14-day money-back guarantee

Rs 4,680/yr — Billed annually · save 15%

  • 50 SMS credits / month
  • 419 AI replies / month
  • 1 social channel
  • 300 orders / month
  • 40 products
  • 500 customers
  • COD order pipeline
  • Courier booking & tracking
  • Branded invoices & labels
  • Email support
Choose Basic

Goji Social Commerce

Business

Business — For high-volume teams and agencies that need maximum scale and control.

Rs 2,447 /mo
Rs 3,059 20% OFF

14-day money-back guarantee

Rs 29,366/yr — Billed annually · save 20%

Unlimited staff seats

  • 1,000 SMS credits / month
  • 2,797 AI replies / month
  • Everything in Professional, plus:
  • Unlimited social channels
  • Unlimited orders, products & customers
  • Unlimited team seats
  • Accounting & statements
  • HR: attendance & performance
  • Custom domain & white-label
  • Advanced API (3 keys)
  • Dedicated success manager
Choose Business

Cancel anytime · No setup fee

Full Feature Breakdown

Compare Goji Social Commerce plans side by side

Feature Basic
Rs 459/mo
Professional
Rs 1,529/mo
Business
Rs 3,059/mo
Pricing
Monthly price Rs 459Rs 1,529Rs 3,059
Yearly price Rs 4,680 · 15% offRs 15,234 · 17% offRs 29,366 · 20% off
Free trial
Usage & limits
Team members 5Unlimited
Customers 50025,000Unlimited
Orders / month 3003,000Unlimited
Products 402,000Unlimited
Social channels connected 13Unlimited
AI requests / month 4191,3982,797
AI assistant credits / month 3211,0712,143
SMS credits / month 503001,000
Media files 1005002,000
Custom domains 1
Module access
Team Notices
Staff Management
Attendance & Leave
Team Chat (internal messaging)
CRM
Goods Receipts
Suppliers
Purchase Orders
Procurement (Requests / Returns)
Accounting & Statements
Staff Performance
Business Insights (AI)
Domains & White Label
Auto Social (automatic publishing)
Websites & Content Sources
Campaigns
Advanced Insights
Bulk Publishing
Auto Social API Access
Auto Social Webhooks
Priority Publishing Queue
API access
API keys 13
Requests / minute 60120
Requests / day 5,00020,000
Requests / month 100,000500,000
Localization
Multi-currency
Multi-language
Time zones
Tax & VAT
Plan features
COD order pipeline
Courier booking & tracking
Branded invoices & labels
Email support
CRM: loyalty, follow-ups & referrals
Purchasing & stock receiving
AI business insights
API access & priority support
Accounting & statements
HR: attendance & performance
Custom domain & white-label
Advanced API (3 keys)
Dedicated success manager
Choose Basic Choose Professional Choose Business

Reviews

4.3 based on 6 reviews

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Kedar Adhikari Kedar Adhikari 4.0
Courier sync saves hours

Booking pickups and pushing tracking through Goji Social Commerce removed so much copy-paste from our day.

June 5, 2026
Sarah Cole 4.0
One inbox for everything

Facebook, Instagram and WhatsApp all in one place with Goji Social Commerce. Our agents stopped switching tabs.

April 2, 2026
Carlos Mehta 4.0
Inventory finally in sync

Stock updates automatically across channels in Goji Social Commerce. We stopped overselling overnight.

February 19, 2026
Emma Cole 4.0
Orders straight from chat

Goji Social Commerce turns our Facebook and Instagram messages into confirmed orders in seconds. Total game-changer.

January 21, 2026
Raj Kim 5.0
The AI replies sell for us

Goji Social Commerce answers product and price questions 24/7 so we never miss a sale while we sleep.

October 18, 2025
David Costa 5.0
COD handling is brilliant

Confirming and tracking cash-on-delivery orders in Goji Social Commerce is effortless. Our fulfilment finally feels organized.

July 13, 2025

Frequently Asked Questions

No — these plans are paid from the start, and the plan card above tells you exactly what each one costs. If it turns out not to be right for you, the 14-day money-back guarantee covers your first payment; you can also switch to monthly billing to keep the commitment small.

Absolutely. You can change your Goji Social Commerce plan at any time from your dashboard. Upgrades apply instantly with a prorated charge; downgrades take effect at the end of the current billing period.

Goji Social Commerce is billed monthly or yearly. Annual billing is discounted, and you'll always see the exact amount — including any tax — before you confirm at checkout.

We'll alert you as you approach a limit. You can move to a higher Goji Social Commerce tier for more capacity at any time, and your data is never deleted.

Yes. There are no lock-in contracts — cancel whenever you like and keep full access until the end of your current billing period.

Yes. Choose annual billing at checkout to save versus paying monthly; the yearly price is shown on every Goji Social Commerce plan card.

Your data is encrypted in transit and isolated to your own workspace, so no other customer can ever access your Goji Social Commerce data.

Yes — Goji Social Commerce shares your customers, team and workspace with the rest of the Goji suite, so everything stays connected if you add more products.

All Goji Social Commerce plans include support, and higher tiers add priority response times. You can reach our team anytime from your dashboard.

Pick the plan that fits above and check out — you can be set up in minutes. There is no setup fee, you can cancel any time, and your first payment is covered by the 14-day money-back guarantee.

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