Editorial Policy

1. Our Editorial Mission

goji.my aims to be the most trustworthy source of SaaS tool information for businesses worldwide. Our editorial team produces reviews, comparisons, and rankings based on independent research, hands-on testing, and verified user feedback.

We operate on three editorial principles:

• Independence: Editorial decisions are not influenced by vendor relationships, advertising, or affiliate revenue
• Transparency: We explain our methodology, disclose conflicts of interest, and label sponsored content
• Accuracy: We verify claims, update content when tools change, and correct errors promptly

2. Review and Testing Process

Our review process follows a consistent methodology:

• Selection: Tools are selected for review based on market relevance, user demand (search volume), and novelty. We aim to cover the leading 3–5 tools in each subcategory.
• Access: Our reviewers sign up for free trials or paid plans. Vendors may provide free access for review purposes — this is always disclosed and does not guarantee a positive review.
• Testing period: We use each tool for a minimum of 7 days before writing a review. For complex platforms (CRM, ERP, analytics), the testing period may extend to 30 days.
• Scoring: We apply our standardised scoring rubric (see Section 3).
• Editorial review: A second editor reviews each piece before publication.
• Update cycle: Reviews are audited every 12 months and updated when significant product changes occur.

3. Tool Scoring Methodology

Each tool receives an overall score out of 10.0, calculated as a weighted average across five dimensions:

Scores are rounded to one decimal place. A score of 8.5 or above qualifies a tool for our “Top Rated” designation. All scoring is carried out by trained editors using a standardised rubric.

4. Sponsored Content and Paid Placements

goji.my offers commercial placements that are strictly separate from editorial content:

• Featured listings appear at the top of category pages in a clearly marked “Sponsored” section. They are excluded from editorial ranking tables.
• Sponsored articles are clearly labelled “Sponsored” in the headline and include a disclosure at the top of the post.
• Newsletter sponsorships are identified as “Sponsored” in the subject line or at the start of the relevant section.
• Deal/coupon placements are commercial arrangements. Deal availability and terms are as provided by the vendor; goji.my cannot verify real-time availability.

5. Corrections Policy

We take accuracy seriously. If we publish an error:

• We will correct factual errors within 48 hours of being notified
• Corrections are noted at the bottom of the article with a “Correction:” label and the date
• We do not silently edit substantive factual errors without acknowledgment
• We do not amend editorial opinions or ratings at a vendor's request, unless the request identifies a factual inaccuracy

To report an error, email [email protected] with the page URL and description of the issue.

6. User Reviews

User-submitted reviews are subject to the following standards:

• Reviewers must have personally used the tool they are reviewing
• Vendor employees and agency partners reviewing their own clients' tools must disclose the relationship
• Incentivised or paid reviews must be disclosed with a “Verified incentivised review” label
• We use automated and manual moderation to detect and remove fake reviews
• Vendors may flag reviews they believe are fraudulent for investigation — but may not request removal of legitimate negative reviews
• We reserve the right to remove reviews that violate our Terms of Service

7. AI-Generated and AI-Assisted Content

goji.my may use AI tools to assist with content creation including first-draft generation, proofreading, and data summarisation. Our policy:

• AI-assisted content is reviewed, edited, and approved by a human editor before publication
• We do not publish AI-generated tool reviews without hands-on human testing to validate claims
• Tool descriptions that are primarily AI-generated are labelled “AI-assisted description”
• AI tools are reviewed using the same scoring rubric as all other tools

8. Sources and Citations

Our editorial team cites primary sources wherever possible: vendor documentation, original research, and publicly available data. Where we reference third-party research, we link to the original. We do not fabricate quotes, statistics, or product claims.