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Privacy Policy

This Privacy Policy applies to goji.my and all services operated by Goji Solution Pvt. Ltd. If you have any questions, contact us at [email protected].

1. Who We Are

Goji.my is operated by Goji Solution Pvt. Ltd., a company incorporated in Kathmandu, Nepal. We run an independent AI & SaaS tools marketplace that aggregates, curates, and distributes software listings to businesses and individuals worldwide.

We are the data controller for personal data collected through Goji.my. Our contact details are at the end of this policy.

2. Data We Collect

We collect data in the following ways:

Data you provide directly:

  • Account registration: name, email address, password (hashed), country, phone number, and optional profile photo
  • Vendor listings: company details, tool information, billing contact
  • Contact and support forms: name, email, message content, selected topic
  • Newsletter sign-up: email address
  • Review submission: name or username, star rating, written review, and the tool used
  • Payment data: billing name and address, and a payment-method token handled by our payment processors — we do not store raw card numbers

Data collected automatically:

  • Usage data: pages visited, tools viewed, search queries, and clicks on listings and affiliate links
  • Device data: browser type, operating system, screen resolution, and language settings
  • IP address: used for approximate (country/region-level) geolocation and security
  • Cookies and similar technologies — see our Cookie Policy
  • Referral data: the URL you arrived from and the link you clicked (for affiliate attribution)

Data from third parties:

  • OAuth providers (e.g. Google, GitHub): if you use social login we receive your name, email, and profile picture from that provider
  • Analytics providers: aggregated, anonymised behaviour data

3. How We Use Your Data

PurposeLegal Basis (GDPR)Retention
Provide and operate the marketplaceContract performanceDuration of account
Authenticate your account and sessionsContract performanceDuration of session / account
Send transactional emails (password reset, order & payout confirmations)Contract performance90 days
Send newsletters and deal alerts (with consent)ConsentUntil you unsubscribe
Personalise tool recommendationsLegitimate interestsDuration of account
Track affiliate link clicks for commission attributionLegitimate interests90 days
Operate the affiliate / referral programContract performanceLife of the program account
Analytics and platform improvementLegitimate interests26 months (anonymised)
Fraud, bot, and abuse detectionLegitimate interests / legal obligation12 months
Comply with legal obligationsLegal obligationAs required by law
Respond to your enquiries and support ticketsContract performance / legitimate interests3 years

5. Sharing Your Data

We do not sell your personal data. We share data only in these circumstances:

  • Service providers: payment processors, email delivery, analytics, and CDN/security providers, each under a data-processing agreement
  • Affiliate networks & vendors: when you click an affiliate link, the destination vendor may receive a click identifier and your approximate region for commission tracking — we do not share your name or email
  • Legal requirements: where required by law, court order, or to protect the rights and safety of our users
  • Business transfers: if Goji Solution Pvt. Ltd. is acquired, your data may transfer as part of that transaction; we will notify you beforehand

6. International Data Transfers

Goji Solution Pvt. Ltd. is based in Nepal. When we transfer data to providers outside Nepal (including the EEA, UK, or USA), we use appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs) where applicable
  • Adequacy decisions where they exist
  • Equivalent contractual or technical mechanisms for processors in third countries

7. Data Retention

We keep personal data only as long as necessary for the purposes described. Key periods:

  • Active account data: for the lifetime of your account
  • Deleted account data: 30 days after a deletion request (unless longer retention is legally required)
  • Analytics data: 26 months, then anonymised
  • Financial & tax records: 7 years (legal requirement in most jurisdictions)
  • Server access logs: 12 months

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

RightWhat It Means
AccessRequest a copy of the personal data we hold about you
RectificationAsk us to correct inaccurate or incomplete data
ErasureAsk us to delete your data (“right to be forgotten”)
RestrictionAsk us to pause processing of your data
PortabilityReceive your data in a machine-readable format
ObjectionObject to processing based on legitimate interests
Withdraw consentWithdraw consent for marketing or non-essential cookies at any time
Lodge complaintComplain to your local data protection authority

To exercise any right, email [email protected]. We respond within 30 days and may need to verify your identity first. You can also export your data from Account Settings.

Nepal users: you may exercise rights under the Individual Privacy Act, 2075 (2018) through the same contact address.

9. Cookies

We use cookies and similar technologies. For full details, see our Cookie Policy. You can manage your preferences at any time from the cookie settings panel.

10. Children’s Privacy

Goji.my is not directed at children under 13 (or 16 in the EEA/UK). We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us and we will delete it.

11. Security

We use industry-standard technical and organisational measures to protect your data, including:

  • TLS encryption for all data in transit
  • Encryption of sensitive data at rest
  • Bcrypt hashing for passwords (never stored in plaintext)
  • Layered anti-bot protection on sign-up and sensitive forms
  • Access controls limiting staff access on a need-to-know basis
  • Regular security reviews and monitoring

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy here with a new “Last updated” date and, for significant changes, by emailing registered users. Continued use after the effective date constitutes acceptance.

Contact Us

For questions about this document, reach our team at:

[email protected]

Goji Solution Pvt. Ltd. · Kathmandu, Nepal · Contact form